If your sales force is doing their job via the phone, you might be interested to know that we have helped thousands of such sales people to improve their sales performance through tutoring. This is how we do it:

First, we want them to go through our 2-day course covering "The Fundementals". Next, we take them, one by one, some 40-45 minutes out of their work to sit with us, listening in on one of their recorded conversations with a customer, providing feedback and concrete guidance how to improve their dialoguges and their sales performance.

Over the years this has become one of our best selling services, with the same customers asking us again and again to come back for more. Admittedly, the sales reps dislike hearing their own recorded customer conversations, but they love getting practical feedback on how to improve. In fact, so many of them ask us to tutor them again - after all increased sales influence the size of their own wallets.